Why won't my order go through?
Please review your credit card information, billing address, and shipping address to make sure that they are entered correctly. Also, make sure that you are using the latest version of your web browser. If you are still receiving an error message after this, please contact your credit card company to make sure there are no holds placed on your card.
I need to change something in my order after I have placed it.
Please contact us at email@example.com
immediately if you need to change or cancel your order. Enter "Change in Order" and your order number in the subject line.
I just placed my order and need to add another item.
We can not add items to an existing order at this time. Please place a new order for the item and you can email us firstname.lastname@example.org
to waive the shipping if the second order was placed within 24 hours
of the first.
The item I want is sold out. Will it be back in stock?
If the style or size you want is sold out, please contact email@example.com
to be added to the waitlist. Our customer service rep will be notifying you if/when the item will be back in stock.
When is you next collection launching?
If you would like to receive exclusive news regarding Be Bold collection launches, sales, new releases and more, please go to our homepage, scroll to the very bottom and enter your email address to sign up!
I sent an item back for a refund. How long until I get my money back?
Once we have received your item, your refund will be processed within 3 business days. You will be notified by email when the transaction has been completed.
When will my order ship?
Most orders ship within 1-3 business days of the purchase date. Shipping times may vary depending on availability of merchandise. Please feel free to add a note to your order to let us know if you need an item for a specific date and we will do our best to accommodate your request.
Where is my order confirmation?
You should receive an email confirmation from Be Bold as soon as your order ships to the email address you provided on your order. If you do not receive an email, please check your junk folder and add firstname.lastname@example.org
to your contact list.